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FAQ's - Frequently Asked Questions

I registered, but I still can not log in

SOME THINGS TO CHECK:

1. Please check your email to confirm your registration.
You will need to click the link in that email as part of the REGISTRATION process. The subject line starts with "Action Required..." (If you don't see this email, please check your Junk E-mail folder.). Due to different configurations with email servers it may take up to 24 hours for you receive the "confirmation" email.

2. If you confirmed your email address (step #1 above), you still have to wait for your account and registration information to be verified. It usually takes up to 72 hours (after you cofirm your email address). You will get an email once your registration information has been reviewed / verified.

How do I clear my web browsers cache?

Each time you access a file through your web browser, the browser caches (stores) it. In this way, the files (including any images on the page) do not have to be retrieved anew from the remote web site each time you click the Back or Forward buttons. You should periodically clear the cache to allow your browser to function more efficiently.

This document explains how to clear the cache for the following popular web browsers:

  • Windows
    • Internet Explorer 7
    • Internet Explorer 4.x, 5.x, and 6.x
    • Netscape 8
    • Netscape Navigator 7.1
    • Firefox 2.0
    • Firefox 1.0 and 1.5
  • Mac OS and Mac OS X
    • Safari
    • Firefox 1.x and 2.0
    • Netscape 6.x or later



Internet Explorer 7

  1. From the Tools menu, select Internet Options... .
  2. Choose the General tab.
  3. Under Browsing history, click Delete... .
  4. Next to \\"Temporary Internet Files\\", click Delete files... .
  5. Click Close, and then click OK to exit.

Internet Explorer 4.x, 5.x, and 6.x for Windows

  1. From the Tools menu (for version 4.x, the View menu), select Internet Options... .
  2. Choose the General tab.
  3. In the \\"Temporary Internet Files\\" section, click Delete Files... .
  4. To confirm the deletion, click OK.
  5. In the Internet Options dialog box, click OK.

Netscape 8 for Windows

  1. From the Tools menu, select Options... .
  2. Click Privacy.
  3. Next to \\"Cache\\", click the Clear button.
  4. If you\\''d like to set the size of the cache and set the browser to clear the cache when you close it, click the + (plus sign) next to \\"Cache\\" and change the settings as needed.
  5. Click OK.

Netscape 7.1 for Windows

  1. From the Edit menu, select Preferences... .
  2. In the left panel of the Preferences dialog box, click the + (plus sign) in the box to the left of Advanced. Click Cache.
  3. Click Clear Cache.
  4. In the Preferences dialog box, click OK.

Firefox 2.0 for Windows

From the Tools menu, select Clear Private Data, and then choose Cache.

Firefox 1.0 and 1.5 for Windows

  1. From the Tools menu, select Options... , and then click Privacy.
  2. In 1.5, select the Cache tab, and then click the Clear Cache Now button. In 1.0, next to Cache, click the Clear button, and then click OK.

Safari

  1. From the Safari menu, select Empty Cache... .
  2. When prompted, click Empty to confirm that you want to empty the cache.

Firefox 1.x and 2.0 for Mac OS X

  1. From the Firefox menu, select Preferences... .
  2. From the sheet that drops down, select Privacy. In 2.0, click Clear Now. In 1.5, click Clear Cache Now. In 1.0, next to Cache, click the Clear button, and then OK.

Netscape 6.x or later for Mac OS and Mac OS X

  1. In Mac OS X, from the Netscape or Mozilla menu, select Preferences... . In Mac OS 9.x or earlier, from the Edit menu, select Preferences... .
  2. In the left panel of the Preferences dialog box, click the arrow to the left of Advanced. Click Cache.
  3. Either click the Clear Cache button, or click both the Clear Memory Cache and Clear Disk Cache buttons.
  4. In the Preferences dialog box, click OK.

I'm having login problems, even though I'm logged in

Remember, in order to view all aspects of the site and use all member features you must make sure you are logged in.

1. Logging in must now be done via the orange LOGIN button at the top right of the website. Hovering your mouse over this button will either give you the MEMBER LOGIN form or MEMBER LOGGED IN form (which displays your avatar and PM message count).

2. Once logged in you'll always be sent to the COMMUNITY page (this is still being worked on).

3. Clicking on the FORUM menu link (in either of the sites MAIN MENU - top black bar or far right) will take you to the main forum page.

4. Once on the main forum page you should see a FORUM MENU (on the far right and just under MEMBER MENU and above MAIN MENU). This FORUM MENU is replicated on the sites main navigation menu (top black bar).

5. On the FORUM MENU you should see (if you are correctly and successfully logged in) - forum home, user cp, new posts, search forums, who's online in the forum. And clicking on any of those (in the far right FORUM MENU) will give you sub-menu options - or they will automatically drop-down when using the main navigation menu (top black bar).

And if you don't see any of those links (see item #5) and you are logged in to the site (see item #1) - then you should:

01Navigate to the FORUM using the sites main navigation menu (the black bar under the logo) and then click your web browsers REFRESH button. If that does not work then...

02Log out using the orange button at the top right of the website. Clear your web browser cache. Clear your web browser cookies. Close your web browser. Re-open your web browser and log-in.

How do I clear my web browsers cookies?

Each time you access a file through your web browser, the browser caches (stores) it. In this way, the files (including any images on the page) do not have to be retrieved anew from the remote web site each time you click the Back or Forward buttons. You should periodically clear the cache to allow your browser to function more efficiently.

This document explains how to clear the cache for the following popular web browsers:

 

Windows Internet Explorer 5 & 6

To delete all cookies:
  1. Open Internet Explorer, click the Tools menu and choose Internet Options.
  2. Click the Delete Cookies button.
  3. Click OK.
To delete certain cookies:
  1. Open Internet Explorer, click the Tools menu and choose Internet Options.
  2. Click the Settings button.
  3. Click the View Files button.
  4. Click the View menu and select Details.
  5. Click the Internet Address column header to sort, then locate the Internet addresses of the cookie files. For example, a cookie Internet address may be named similar to the following: Cookie:This email address is being protected from spambots. You need JavaScript enabled to view it.
  6. Highlight the cookies you wish to delete, then press the Delete key.

Windows Internet Explorer 4

  1. Open Internet Explorer
  2. On the view menu, click Internet Options, and click the Settings button.
  3. Click the View Files button.
  4. Click the View menu and Select Details.
  5. Click the Internet Address column header to sort, then locate the Internet Addresses of the cookie files. For example, a cookie Internet address may be named similar to the following: Cookie:This email address is being protected from spambots. You need JavaScript enabled to view it.
  6. Highlight the cookies you wish to delete, then press the Delete key.

Macintosh Internet Explorer 4.5 & 5

  1. Open Internet Explorer.
  2. Click the Edit menu and choose Preferences.
  3. Expand the Receiving Files category by click the triangle to the left, and click Cookies
  4. Select the item or cookies you want to delete in the Server list and click Delete.

Windows Netscape 4.x

Netscape bundles all web site cookies into one file. This file cannot be edited. If you wish to remove one cookie, you must remove them all by deleting the cookie file.
  1. Locate the Netscape folder on your hard drive (usually located in c:/Program Files/Netscape/).
  2. Double click the Users folder within the Netscape folder.
  3. Double click your Profile Name folder (this will usually be your username).
  4. Click the cookies.txt file once to highlight it, then click the File menu and choose Delete.

Macintosh Netscape 4.x

Netscape bundles all web site cookies into one file. This file cannot be edited. If you wish to remove one cookie, you must remove them all by deleting the cookie file.
  1. Double click the Hard Drive icon and open the System Folder.
  2. Double click Preferences and locate the Netscape Users folder.
  3. Double click Your Profile folder.
  4. Single click the MagicCookie file so that it is highlighted, click the File menu and choose Move to trash
  5. Or, drag and the MagicCookie file to the Trash folder.

Netscape 7

  1. Click the Tools menu and choose Cookie Manager
  2. Choose Manage Stored Cookies from the submenu. The Cookie Manager window opens with a list of all the cookies stored on your computer.
  3. Select one or more cookies and click Remove Cookie, or click Remove All Cookies.

Opera for Macintosh

  1. Click on Window then Special Window and select Cookies.
  2. You can click the cookie files listed in the folders. To delete a cookie, highlight the file you want to delete. Press the Shift key to select multiple files.
  3. Click the Delete button.
  4. The ones remaining will be saved.

Opera for Windows

Opera supports the exact same format for setting cookies as Internet Explorer and Netscape Navigator. This means that Opera will be able to accept all cookies that work with these browsers. Cookies are stored in the file named cookies4.dat located in the main Opera directory (usually C:\Program Files\Opera). It is not possible to edit the file cookies4.dat by hand in order to remove unwanted cookies from your hard drive, but you can download the Opera File Explorer and use this tool to view your cookies. Taken from Opera Support

Mozilla

  1. Click Tasks and select Privacy & Security then choose Cookie Manager.
  2. On the submenu, choose View Stored Cookies. The Cookie Manager opens and lists the cookies stored on your computer.
  3. Select one or more cookies and click Remove Cookie. Clicking Remove All Cookies will delete all cookies.
  4. Optional: Choose to prevent removed cookies from being re-accepted later.
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