EducationArticlesVideosGalleryExpertsShopForumChat RoomSwap Meet
Diversion - Why it hurts us all Print
Monday, 23 June 2008
diversion_200-1.png

If you go to your local drugstore.  You will see aisles of professional shampoo's, conditioners and styling products.

Sam's Club, CVS, Publix, Rite Aid,Target, Costco, Ross, TJ Maxx, and so many more stores are selling professional products that we professionals and only professionals should be selling!

Diversion hurts us all! It steals money from us, and takes away our livelihood. Why then, am I seeing so many diverted products being sold in so many salons across the United States?

After working for Logics since 1986, which was bought by Matrix and then L'Oreal bought Matrix, I decided to leave a company that I found to be corrupt. Matrix was causing their own diversion, with L'Oreal's blessing!
I have, the court transcripts from Matrix, showing that they did cause diversion and they were sued because of it.
So, I want to ask all the professional Cosmetologists on this site, why are you still selling these products?
Your clients can get it cheaper Target or Wal-Mart or Publix or Sam's Club or at TJ Maxx, so why should they buy it from you?

And it's not just Matrix and Logic's and L'Oreal,  it's Paul Mitchell,  its  Aveda, it's Rusk, it's Aquage, it's Sebastian, TiGi and many more.

Check this chart out to see who the BIG DIVERTERS are!

And if you are selling ANY of these companies, you might want to retihink that decision!


Courtesy of BIF

 

Dollar Sales Volume Trend (in thousands of dollars)

Dollar Sales Volume% Change
Accumulated Dollar Sales Volume

Year Ago
Qtr I 2007
Qtr II 2007Qtr III 2007Qtr IV 2007Current Period
Qtr I 2008
Prior QuarterYear AgoShare of Diverted VolumePast Year AccumulatedThis Year Accumulated% Change Vs. Prior YearShare of Diverted Volume
MATRIX $27,434 $30,407 $32,276 $31,968 $32,978 3.2 20.2 27.9 $27,434 $32,978 20.2 27.9
TIGI $12,017 $12,264 $14,226 $13,370 $13,412 0.3 11.6 11.3 $12,017 $13,412 11.6 11.3
REDKEN $10,100 $11,183 $12,247 $11,965 $12,287 2.7 21.7 10.4 $10,100 $12,287 21.7 10.4
SEBASTIAN $13,413 $12,973 $12,643 $12,379 $11,702 -5.5 -12.8 9.9 $13,413 $11,702 -12.8 9.9
AMERICAN CREW $9,777 $10,426 $11,208 $11,507 $11,408 -0.9 16.7 9.6 $9,777 $11,408 16.7 9.6
JPMS $9,410 $8,572 $8,359 $8,193 $8,726 6.5 -7.3 7.4 $9,410 $8,726 -7.3 7.4
SEXY HAIR CONCEPTS $5,319 $5,548 $6,152 $6,633 $7,032 6.0 32.2 5.9 $5,319 $7,032 32.2 5.9
FAROUK $6,978 $6,172 $6,639 $6,887 $6,840 -0.7 -2.0 5.8 $6,978 $6,840 -2.0 5.8
PUREOLOGY $1,423 $1,940 $3,016 $3,607 $4,126 14.4 189.9 3.5 $1,423 $4,126 189.9 3.5
RUSK $3,899 $3,867 $3,819 $3,748 $3,909 4.3 0.3 3.3 $3,899 $3,909 0.3 3.3
All Others $5,209 $4,717 $5,298 $5,529 $5,857 5.9 12.4 5.0 $5,221 $5,857 12.2 5.0
TOTAL MFGS $104,812 $108,082 $115,980 $115,793 $118,283 2.2 12.9 100.0 $104,812 $118,283 12.9 100.0

 

How to Help

A Fight Worth Fighting
The diversion of professional hair-care products into mass retail severely hurts the salon industry. To win this battle, we need everyone's support and commitment. Contribute by becoming a member of the Beauty Industry Fund to help finance and publish the ACNielsen data, which outlines diverted products by volume, brand and manufacturer in mass retailers. Here are some simple things you can do to help eliminate the problem:

Manufacturers:

  1. Code and track products to identify possible diverters.
  2. Insist that all distributors and salons sign anti-diversion contracts.
  3. Terminate distributors and salons found responsible for diversion.
  4. Audit shipments of products from distributors to salons.
  5. Have a buy-back program in place with distributors to prevent "dumping" by terminated distributors.

Distributors:

  1. Insist all salons and DSCs sign anti-diversion contracts.
  2. Code, track and audit suspicious salons to identify trouble spots.
  3. Terminate relationships with those responsible for diversion.

Salon Owners:

  1. Support the sale of professional hair-care products in your salon. Your clients need these products to effectively replicate and maintain current styles.
  2. Inform your clients on the issue and discuss the benefits of purchasing products within the salon. Also be prepared to answer common questions they may have about diversion.
  3. Never personally get involved with diversion. Any short-term gain has devastating long-term effects.
  4. Report anyone or any business you know that is involved in diversion to the manufacturers of those products or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
  5. Vote with your wallets. Support non- or minimally diverted product lines. Reduce purchases of highly diverted lines.

 

 
Recent Forum Posts
Thread AuthorLast post
Thinking of buying a salon
In: The Lounge
Ruth 05 Jan 2009
by southernguy
For Skwij
In: Color Products
roseann 05 Jan 2009
by southernguy
need help with Redken formula
In: Formulas
FANCYGIRL 05 Jan 2009
by BeautyNut
BeautyBreakdown

Hair Products Diversion



Reported by: Josh Bernstein, ABC15.com
Advertisign Banner